Will This Scare Away More Microsoft Customers?

Microsoft’s Xbox live services—including Music and Video—which were inhibited for a period of a few hours, to the annoyance of millions of gamers across the world.

Undoubtedly, the attack on Azure is a serious concern for Microsoft, but the damage rendered Friday night was minimal and reparable. The area of most concern, customer privacy, does not look to have been seriously jeopardized as only “a small number” of Microsoft PC’s were compromised and no user data was taken.

The fact that Xbox live went down is disconcerting but should not cause gamers to switch away from Xbox. However, if the attacks somehow manage to persist—however unlikely that may be—it could jeopardize the Xbox gaming community. But, again, that is unlikely seeing as Microsoft will no doubt bolster its defenses.

All in all, the attacks should be of no concern to Microsoft so long as it takes the necessary preventive measures going forward.

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