Tesla’s (NASDAQ:TSLA) proactive approach to issues with its flagship Model S has been greeted warmly by investors. Whenever a report of fire in a Model S has streamed through media outlets, Tesla’s engineers and public relations team have responded in kind. To satisfy investors and consumers who voiced concerns after a November garage fire in which a Model S was parked and charging, the automaker has issued a software fix to reduce voltage when danger is present, according to Green Car Reports.
The website cited an Model S owner’s enthusiastic tweet acknowledging the update on the tablet-size control panel inside his Tesla. The posting on Twitter revealed the software fix will “help protect you even when a problem exists that is outside of the car or charging electronics,” Tesla said, adding that it should “significantly increase robustness and safety” even if the wiring system associated with the charger can’t achieve its rated capacity, implying a response to the November garage fire.
In fact, Tesla responded to previous fires with similar software fixes. After two Model S vehicles struck highway objects that led to battery fires, Tesla updated its software so the battery pack — very close to the ground beneath the passenger cabin — will raise itself when traveling at high speeds. Though the National Highway Traffic Safety Administration is still investigating the highway fires, Tesla received good news on that front before Christmas.