Sprint to Slash 800 Customer Service Jobs and 2 More Heavily Traded Stocks to Follow
Sprint Nextel Corp. (NYSE:S): Current price $6.74
No longer requiring as many customer service personnel, Sprint said that it will eliminate some 800 customer-service jobs, marking the biggest employee reduction since SoftBank Corp. acquired the controlling interest in the carrier in July. It was said that customer complaints have declined and satisfaction levels are up — so that fewer positions are needed, as there are also fewer users to serve. Sprint closed its Nextel network in June as part of a plan to remake its tech, which helped lead to a loss of 1.05 million monthly subscribers during the second quarter.