Here’s Something Apple Is Not Advertising
In order to meet compliance with Australia’s consumer protection laws, Apple (NASDAQ:AAPL) has extended its standard warranty on its products from one year to two. Mysteriously, though, an in-house email obtained from a local news source says specifically that the employees in Apple’s retail stores are not to talk about the change with customers.
In January of 2011, Australia passed a law that required a “reasonable” warranty period for devices, but did not say specifically what defined “reasonable.” For expensive gadgets such as televisions, the law suggests that warranties should cover the device for at least two years.
Apple had a one year warranty policy in place, with the option of buying extended time. Now, the standard time has been bumped up to two years, but Apple isn’t giving any details as to why the company is intending to keep it hush-hush. Apple did not respond to a request for comments…