Here’s How the White House Fixed the Obamacare Website
The Affordable Care Act is a piece of legislation meant to be the landmark achievement of Barack Obama’s presidency. But with the software errors and design flaws of the federally created online insurance marketplaces causing hours-long wait times, preventing potential customers from creating accounts and completing the 30-step enrollment process, and sending insurers the wrong information, the administration must first ensure HealthCare.gov can work as intended before it can ever hope to reverse the tidal wave of criticism the error-riddled, October 1 launch of the insurance exchanges engendered.
Compiled by the Centers for Medicare and Medicaid Services, a progress report of the fixes made in repairing the software errors and design flaws affirmed that the goals set out by the administration were achieved by the deadline of November 30.
That means HealthCare.gov, the $630 million Web portal that links all 36 federal online insurance marketplaces created by the Affordable Care Act, should be functioning smoothly for most people. From data in the administration’s progress report and other anecdotal evidence, it seems HealthCare.gov is working much better than it was in October and early November. Although some problems remain, the website can apparently now handle 50,000 concurrent users as promised and 800,000 users in a single day.