Did Friday the 13th Cause United and JetBlue Computer Failures?
Two major U.S. airlines suffered from computer glitches Friday morning. United Continental’s (NYSE:UAL) website mistakenly allowed customers to book cross-country flights for less than $10, and JetBlue (NASDAQ:JBLU) experienced a computer system failure that will delay flights throughout the day.
United’s online reservation system experienced a glitch that allowed passengers to book flights for as little as $2.50. The site handed out super-cheap flights for two hours Thursday, and now the airline is left to determine if it should honor those prices. According to a report from the Los Angeles Times, a flight from Washington, D.C., to Austin, Texas, sold for $2.50; a flight from New York to Houston sold for $5 during the two-hour period.
United shut down the site when it realized what was going on, and a spokeswoman told the Times that the company has yet to decide if it will honor the prices. Lucky recipients of the cheap flights have taken to Twitter, saying they hope the airline will let the purchases stand.