AmEx Is Rated Top Credit Card Company Again and 2 Other Dow Movers to Watch

| + More Articles
  • Like on Facebook
  • Share on Google+
  • Share on LinkedIn

American Express Co. (NYSE:AXP): Current price $73.54

The annual nationwide study by J.D. Power says that for the seventh consecutive year, consumers rank American Express Co. the top in customer satisfaction among United States credit card companies. The study, released earlier Thursday, places American Express number-one in overall satisfaction among 11 of the largest card issuers in the country, being the only credit card to receive the study’s top ranking since it was first conducted in 2007.

The J.D. Power 2013 Credit Card Satisfaction Study examines six broad categories to determine overall satisfaction — Billing and Payment Process, Customer Interaction, Credit Card Terms, Rewards  Programs, Benefits and Services, and Problem Resolution.


More Articles About:

To contact the reporter on this story: To contact the editor responsible for this story:

Yahoo Finance, Harvard Business Review, Market Watch, The Wall St. Journal, Financial Times, CNN Money, Fox Business