Administration: Obamacare Website Will Work Now
“We believe we have met the goal of having a system that will work smoothly for the vast majority of users,” read a December 1 progress report on the federal healthcare website conducted by the Centers for Medicare and Medicaid Services, or CMS.
November 30 has come and gone, meaning healthcare.gov, the $630 million portal that links all 36 federal online insurance marketplaces created by the Affordable Care Act, should be running smoothly. Back in late October — after the Department of Health and Human Services scrambled for weeks to find a fix for the error-riddled federally-facilitated health insurance exchanges — the White House promised the websites would be operating “as they were supposed to” by the end of last month.
Now, the question is whether the fixes worked like the administration announced Sunday. From the data continued in the administration’s progress report, along with other anecdotal evidence, healthcare.gov is working much better than it was in October and early November. According to CMS, healthcare.gov functions for 90 percent of the day, not counting scheduled maintainance, a notable improvement from the 43 percent recorded in the first week of last month. Error rates have also been reduced from 6 percent to well under 1 percent, and page-load times are at an acceptable level of less than 1 percent.