Look Out, Amazon Fresh: Instacart Announces Grocery Delivery Expansion
Popular grocery delivery service Instacart announced that it’s expanding into more neighborhoods around Philadelphia as well as adding additional store options for customers and same-day delivery. Instacart is now available in the San Francisco Bay Area, Chicago, Boston, and Washington, D.C., and is offering grocery delivery within one hour.
Instacart offers groceries for delivery from popular chain stores like Whole Foods Market (NASDAQ:WFM) and Costco (NASDAQ:COST), as well as local grocers. The service was launched in Philadelphia just a month ago and only offered shopping from Whole Foods at that time, but it has now expanded to include local grocery stores Super Fresh and BJ’s Wholesale Club. For bulk stores like Costco and BJ’s, Instacart pays for its own membership fee so that their customers don’t have to, enabling Instacart customers to shop at one of the big bulk stores without having to pay for a yearly membership.
The Philadelphia Business Journal spoke to Bill Babeaux, the city launcher for Instacart, about the new options available to Philadelphia residents. Babeaux said that many customers in Philadelphia and the surrounding suburbs had expressed interest in a low-cost bulk option through the service. The company is even considering expanding to offering produce from local farmers markets in the summer.
Babeaux told the publication that the company’s biggest customers interested in bulk items are office managers and families living in the suburbs. “We’ve seen it in other markets once we add large bulk options,” he said of the interest from office-based customers. “It’s easier for managers because they don’t have to schedule days in advance like you do with other services.”